- Cancellation more than 14 days before the event: 100% refund
- Cancellation less than 14 days, but more than 3 days: 80% refund
- Cancellation less than 3 days, no refund
Substitution: If, after booking an event you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost. Please advise substitutions in writing so a correct name tag will be available at the registration desk.